Terms & Conditions — 78fb Online Casino & Sports Betting Platform

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "You") and 78fb ("the Platform", "We", "Us", "Our"). By creating an account, depositing funds, or placing any wager on the 78fb platform, you confirm that you have read, understood, and unconditionally agreed to these Terms in full.

78fb reserves the right to modify, update, or replace any part of these Terms at any time. Continued use of the platform following the publication of revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this document.

These Terms apply to all products and services offered by 78fb, including but not limited to: live casino games, slots, sports betting, virtual sports, promotional offers, VIP programmes, and all payment transactions conducted in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank transfer.

To be eligible to use the 78fb platform, you must satisfy all of the following conditions at the time of registration and at all times during your use of the platform:

• You are at least 21 years of age;
• You are accessing the platform as an individual acting on your own behalf and not on behalf of a third party;
• You are not subject to any self-exclusion arrangement or voluntary exclusion order that would restrict your participation in online gambling activities;
• You have not previously had an account on the 78fb platform that was suspended or permanently closed due to a violation of these Terms;
• You are accessing the 78fb platform from a jurisdiction where online casino and sports betting activity is not expressly prohibited under applicable local law;
• All personal details you provide during registration are accurate, complete, and truthful.

78fb serves players located across Bangladesh, including Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur and Mymensingh. It is the sole responsibility of each player to ascertain whether their use of the platform is lawful under the laws and regulations applicable to their specific location. 78fb makes no representation as to the legality of its services in any particular jurisdiction outside the scope of its intended market.

Each individual is permitted to hold only one (1) registered account on the 78fb platform. The creation of duplicate, multiple, or shared accounts by a single individual is strictly prohibited and will result in the immediate suspension of all associated accounts and the forfeiture of any balances, bonuses, or pending withdrawals held within those accounts.

During the registration process, you are required to provide accurate and complete information including, but not limited to: full legal name, date of birth, email address, mobile phone number registered to a valid Bangladeshi SIM, and a preferred payment method. You must notify 78fb promptly of any changes to your registered details by contacting support at [email protected].

78fb applies a Know Your Customer (KYC) verification process. You may be required to submit one or more of the following documents before your first withdrawal is processed or at any time deemed necessary by the platform's compliance team:

• A valid government-issued photo identification document (National ID card, passport, or driving licence);
• Proof of address dated within the last three months (utility bill, bank statement, or government correspondence);
• Proof of payment method ownership (screenshot of registered bKash, Nagad, or Rocket wallet number linked to your account).

Failure to complete the KYC process within a reasonable timeframe following a request from 78fb may result in temporary restrictions on your account, including the suspension of withdrawal processing. 78fb reserves the right to close any account where KYC documentation cannot be satisfactorily verified.

You are solely responsible for maintaining the confidentiality of your account login credentials. Any activity occurring under your account is your responsibility. If you suspect that your account has been accessed without your authorisation, you must contact the 78fb support team immediately at [email protected].

All deposits and withdrawals on the 78fb platform are conducted in Bangladeshi Taka (BDT). The minimum deposit amount is ৳200. The minimum withdrawal amount is ৳500. These thresholds may be updated from time to time and any changes will be reflected in the platform's cashier section.

78fb accepts the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, bank transfer (via Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank), Visa, and Mastercard. All transactions must be initiated from a payment account registered in your own name. Third-party deposits and withdrawals are strictly prohibited.

Deposits are typically credited to your 78fb account within 60 seconds of successful payment confirmation. Withdrawal processing times vary by method:

• bKash / Nagad / Rocket / Upay: Typically processed within 15 to 60 minutes during business hours (Bangladesh Standard Time, UTC+6);
• Bank Transfer: Typically processed within 1 to 3 business days;
• Visa / Mastercard: Typically processed within 3 to 5 business days.

78fb does not charge fees on standard deposits or withdrawals. However, your payment provider may apply their own transaction charges, for which 78fb accepts no responsibility. All financial transactions are processed under 256-bit SSL encryption to protect the security of your BDT funds.

78fb operates a strict anti-money laundering (AML) policy. Any transaction that 78fb has reasonable cause to suspect may be related to financial crime, fraud, or the circumvention of applicable laws will be investigated. 78fb reserves the right to withhold withdrawal processing pending investigation and to report suspicious activity to appropriate authorities where required.

78fb offers various promotional incentives to its registered players, including but not limited to: welcome bonuses, reload bonuses, cashback offers, free spins, BPL and IPL cricket season promotions, Eid and Pohela Boishakh seasonal offers, and VIP tier-specific rewards. All bonuses and promotions are subject to specific terms and wagering requirements that will be clearly stated at the time of the offer.

Unless otherwise specified in the individual promotion's terms, the following general conditions apply to all bonuses issued by 78fb:

• Bonuses are available to verified account holders aged 21 and above only;
• Each promotional offer may only be claimed once per registered account, household, IP address, device, or payment method;
• Bonus funds are subject to wagering requirements before any associated winnings can be withdrawn as real BDT funds;
• 78fb reserves the right to withdraw, modify, or cancel any bonus offer at any time without prior notice;
• Any attempt to exploit promotional offers through the use of multiple accounts, collusion, or any other fraudulent means will result in immediate account suspension and forfeiture of all bonus funds and associated winnings;
• Bonuses credited to your account in error must be reported to 78fb support immediately. Any winnings generated from an erroneously credited bonus are void and will be removed.

The VIP programme operates across five tiers — Bronze, Silver, Gold, Platinum and Diamond — and rewards are calculated based on cumulative wagering activity within each programme period. VIP benefits, including cashback rates and withdrawal priority, are subject to change at the discretion of 78fb.

All casino games available on the 78fb platform — including slots, live dealer tables, virtual games, and crash games — are supplied by certified third-party game studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe and Ezugi. Game outcomes are determined exclusively by independently audited Random Number Generators (RNGs) or, in the case of live dealer games, by real physical outcomes (cards, roulette wheels) in certified studio environments.

78fb does not manipulate, interfere with, or influence the outcome of any game. Return-to-Player (RTP) percentages for each game are set by the game provider and are disclosed within the individual game's information panel. Players are encouraged to review RTP information before selecting games.

In the event of a technical malfunction during a game round — including server disconnection, software error, or display error — the affected round will be declared void and any wager placed during that round will be returned to the player's account balance. 78fb's decision in such matters is final. No claim for winnings arising from a technically malfunctioning game round will be honoured.

Players must not use any automated software, bots, scripts, artificial intelligence tools, or any other technological assistance to gain an unfair advantage in any game. Any such activity will result in immediate account suspension and forfeiture of all balances.

The 78fb sports betting section covers cricket (BPL, IPL, T20 World Cup, ICC Championships, Bangladesh Tigers international fixtures), football, kabaddi, hockey, and other sports as made available from time to time. All odds are displayed in decimal format and denominated in BDT.

Bets are accepted at the odds displayed at the time of placement. Once a bet is confirmed, it cannot be amended or cancelled unless 78fb exercises its discretion to offer a cash-out option on a specific market. Pre-match and live in-play betting markets are both available, subject to market availability and cut-off times specified for each fixture.

78fb reserves the right to void any bet — or series of bets — in the following circumstances:

• Where an obvious pricing error has occurred and the odds offered were materially incorrect;
• Where the result of a sporting event has been affected by confirmed match-fixing, corruption, or other irregularity;
• Where a bet was placed after the official result of the relevant event was already known;
• Where a player has engaged in arbitrage betting or any form of bet coordination intended to exploit pricing discrepancies.

Winnings from sports bets will be credited to your 78fb account balance within 30 minutes of the official result being confirmed and processed by the platform. In the event of a dispute over the result of a sporting event, 78fb will rely on the official governing body's determination as the definitive result.

78fb is firmly committed to responsible gaming. The platform provides every registered account holder with a suite of tools designed to help maintain control over their gambling activity. These tools are available directly within the account dashboard and include: daily, weekly and monthly BDT deposit limits; session time reminders; loss limits; cool-off periods; and self-exclusion options ranging from 24 hours to permanent account closure.

Players who believe that gambling may be negatively impacting their wellbeing or finances are strongly encouraged to make use of these tools immediately or to contact the 78fb support team at [email protected] for assistance. Full details of the responsible gaming tools and support resources available to Bangladesh players are provided on the 78fb Responsible Gaming page.

78fb strictly prohibits the use of its platform by individuals under the age of 21. If you are aware of a minor who has accessed or is attempting to access the 78fb platform, please contact support immediately so that the matter can be investigated and appropriate action taken.

The following conduct is strictly prohibited on the 78fb platform. Any player found to have engaged in prohibited conduct will have their account suspended immediately, all balances and pending withdrawals forfeited, and may be reported to relevant authorities where appropriate:

• Opening or operating more than one account on the 78fb platform;
• Providing false, misleading, or incomplete personal information during registration or KYC verification;
• Using stolen, unauthorised, or third-party payment methods to deposit funds;
• Engaging in or facilitating any form of fraud, collusion, chip dumping, or match-fixing;
• Using automated bots, scripts, or any software designed to manipulate game outcomes or obtain an unfair advantage;
• Exploiting software bugs, glitches, or technical errors to obtain credits, bonuses, or winnings to which you are not entitled;
• Engaging in chargebacks or payment reversals on deposits that have been used for wagering;
• Attempting to access another player's account without authorisation;
• Using the 78fb platform for any purpose other than legitimate personal entertainment.

All content on the 78fb platform — including but not limited to the brand name, logo, website design, graphics, text, software, game interfaces, audio-visual elements, and promotional materials — is the exclusive intellectual property of 78fb or its licensed content partners. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable licence to access and use the 78fb platform for personal entertainment purposes only. This licence does not permit you to: reproduce, distribute, publicly display, modify, create derivative works from, or commercially exploit any content from the 78fb platform without prior written consent from 78fb.

Game content, including game titles, mechanics, graphics, and sound assets, are the intellectual property of the respective game studios (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi, and others) and are used by 78fb under licence. No rights in respect of third-party game content are granted to players.

To the maximum extent permitted by applicable law, 78fb shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to: loss of funds, loss of data, loss of profits, loss of goodwill, or any other economic loss, whether arising in contract, tort, or otherwise.

78fb makes no warranty, express or implied, that the platform will be available without interruption, error-free, or free from viruses or other harmful components. Scheduled maintenance, unscheduled outages, and third-party infrastructure issues may from time to time affect platform availability. 78fb will endeavour to minimise disruption and to notify players of planned maintenance in advance where reasonably practicable.

The 78fb platform is provided on an "as is" and "as available" basis. Your use of the platform is entirely at your own risk. 78fb does not guarantee any particular outcome from any game, bet, or promotional activity conducted on the platform.

78fb collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and is available in full at /privacy-policy. By agreeing to these Terms, you also acknowledge and agree to the 78fb Privacy Policy.

Personal data collected during registration, KYC verification, and ongoing platform use is used for the purposes of: account management, identity verification, payment processing, fraud prevention, responsible gaming monitoring, and the delivery of promotional communications where you have opted in to receive them.

78fb applies 256-bit SSL encryption to all data transmissions. Personal data is not sold to third parties. Data is shared with payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and game providers only to the extent necessary to deliver the services you have requested. All data handling is conducted in compliance with applicable data protection principles.

78fb reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions;
• Failure to complete KYC verification within the required timeframe;
• Suspected fraudulent activity, money laundering, or other financial crime;
• Provision of false or inaccurate registration information;
• At the player's own written request for self-exclusion or voluntary account closure;
• Court order, regulatory direction, or other legal requirement.

In the event of account closure due to a player's own request — rather than a Terms violation — any remaining real-money BDT balance (excluding bonus funds) will be returned to the player's registered payment method following successful completion of all pending KYC checks and after any applicable withdrawal processing period.

In the event of account closure due to a breach of these Terms, 78fb reserves the right to withhold part or all of the account balance pending investigation. Any funds determined to have been obtained through prohibited conduct will be forfeited in full.

78fb reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a material change is made to the Terms, 78fb will endeavour to notify registered players via the email address associated with their account, or by displaying a prominent notice on the platform, prior to the change taking effect.

The revised Terms will be effective from the date stated at the top of this document. Your continued use of the 78fb platform following the effective date of any revised Terms constitutes your acceptance of the updated Terms in full. If you do not agree to the revised Terms, you must cease use of the platform and may request account closure by contacting [email protected].

These Terms & Conditions shall be governed by and construed in accordance with applicable law. In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the 78fb platform, 78fb encourages players to first attempt resolution through direct communication with the 78fb support team at [email protected].

78fb will use its best endeavours to resolve any complaint or dispute in a fair, transparent, and timely manner. All player complaints should be submitted in writing via email and will be acknowledged within two (2) business days (Bangladesh Standard Time, UTC+6). A full response will be provided within ten (10) business days of receipt.

78fb's decisions on matters relating to game outcomes, bonus eligibility, account verification, and withdrawal processing are final, provided they are made in good faith and in accordance with these Terms. Where a player remains dissatisfied following the completion of the internal complaints process, they may seek resolution through independent dispute resolution mechanisms available in their jurisdiction.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any other aspect of your 78fb account or experience, please contact the 78fb support team using the details below. All support operates on Bangladesh Standard Time (BST, UTC+6), 24 hours a day, 7 days a week.

Please note that the support email address above is displayed as plain text and is not a clickable link. Copy the address manually to compose your email. 78fb support staff will never ask for your account password in any communication.